Opening Hours

If you have healthcare concerns please do not hesitate to contact the surgery on 02890 457 862. The Medical Receptionist will ask for a few details to allow the GPs to prioritise issues and a call back from a GP will be arranged. 

We have limited routine call back appointment slots and a number of urgent/emergency call back appointment slots each day. If you call requesting an emergency call back you must be prepared to give a short summary of what the healthcare problem is to the Medical Receptionist.

Please help by coming at the time of your appointment.  If you're running late or for any reason can't make it on the day please let us know.

GP Out of Hours Service (OOH)

Our local GP OOH 'on-call' GP service is provided by SEBDOC at Knockbreda Centre. It provides care for people in Belfast when their normal GP surgery is closed. 

The service operates weekdays from 6pm to 8am, at weekends and during bank holidays. It deals with urgent problems that cannot wait until the practice is available. If you need general medical help or advice when we are closed please call 02890 796220 (this service is not for life threatening medical emergencies)

When you call, the operator will take some details and pass them on to a doctor.  The doctor or nurse will then phone you back to discuss your condition, and as needed will:

  • Give advice
  • Arrange for you to visit the centre or
  • Arrange for a mobile doctor to visit you at home.
  • Please remember that home visits are for those who are too ill to travel to the centre and that inappropriate calls may deprive someone in more need of the service.

Hospital Admission

If you are admitted to hospital for treatment, before discharge, the ward doctor will give you a letter for your GP.  The letter will explain to your GP any diagnosis and medicines you are now taking.

For urgent, life threatening medical emergencies, ring 999 without delay.

2024-2025 Local and Bank Holidays - the practice is closed all day on the following dates:

  • Wednesday 25th December 2024
  • Thursday 26th December 2024
  • Wednesday 1st January 2025
  • Monday 17th March 2025
  • Monday 21st April 2025
  • Tuesday 22nd April 2025
  • Monday 5th May 2025
  • Monday 26th May 2025
  • Monday 14th July 2025
  • Tuesday 15th July 2025
  • Monday 26th August 2025
  • Thursday 25th December 2025
  • Friday 26th December 2025

The practice is also closed on the following dates in 2025 for training from 1pm to 6.00pm

  • Thursday 16th January 2025
  • Wednesday 19th February 2025
  • Thursday 13th March 2025
  • Wednesday 14th May 2025

If your repeat medication is due for reorder over any of the dates detailed above, please make sure you place your order in advance. Your prescription will then be collected by your preferred pharmacy from the surgery and dispensed in good time, to ensure you do not run out of your medicines when the surgery and your local pharmacy is closed. Remember to allow at least 2 working days from the date you place your order.

You can drop repeat prescription requests into the box provided in the lobby as you enter the main door to the surgery or via our Online Services. To register for Online Services please discuss with our Medical Receptionists.

Address

Willowfield Surgery
50-52 Castlereagh Road
Belfast
BT5 5FP

Phone: 028 9045 7862

About this Website

heart-pulse